Slack and SurveySensum Integration
SurveySensum can seamlessly integrate with your Slack workspace. So efficiently, that as soon as there is negative feedback by the respondent, the Slack users/ channels are instantly notified about it (with the respondent’s feedback and their information) so that they can take the required action and close the loop.Moreover, it encourages a rewarding environment by sharing positive feedback directly with the employees.This integration helps you
• Get instant notifications inside your preferred Slack channel or users when respondents submit a survey.
• Alerts on every detractor with their responses and other information.
• Track those detractors on SurveySensum dashboards and create automated reports.
• Share notifications with multiple teams such as CX, support, customer success, product, or tech.So what is SurveySensum?
SurveySensum is an end-to-end feedback management system. It helps you
• Launch NPS, CES, and CSAT surveys,
• Gather your customers’ feedback,
• Analyze their responses, and
• Help take action on it to close the loop.How does it help you?
Our team helps you take your feedback process from measurement to ACTIONABILITY - How?
• We can help you with when to launch which surveys, what questions to ask, what to do with the feedback and
• How to analyze results and prioritize actions to drive your business and CX goals.